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What does the facilitator do? Characteristics Of The Facilitator Characteristics Of The Facilitator Facilitation Meeting Planning And Design Agenda Goals and Objectives Basic Process Interventions Being Your Own Best Intervention Being Your Own Best Intervention Keep Learning and Growing Other Ground Rules or Guidelines Other Ground Rules or Guidelines
A Guide to Facilitation
Ground Rule or Guidelines collected from many sources
  • Respect each other
  • Attack ideas not people
  • Be specific
  • Comments made here stay here
  • Comments belong to the group
  • One person talks at a time
  • Be punctual
  • Avoid passing judgment
  • Avoid killer phrases like "we already tried that" and "it will never work" and "yes, but . . ."
  • Be supportive of the other team members and their contributions
  • Silence and absence is consensus
  • Practice active listening
  • Keep discussion relevant
  • No side talking
  • One conversation at a time
  • No backtracking for people who are late
  • No beepers/cellular phones
  • 5-minute rule (any one can call 5 min rule--to close out a discussion going nowhere)
  • Define acronyms
  • Everyone is equal
  • One person speaks at a time
  • Allow people to change
  • Balance consistency with flexibility
  • Check assumptions before acting
  • Criticize ideas, not people
  • Do not retaliate
  • Follow through
  • Interact
  • Keep an open mind
  • Keep communication lines open
  • Share responsibility
  • Speak for yourself
  • Speak up
  • Be open to the ideas of others
  • Take responsibility for your own learning
  • Keep things specific, real, here.
  • Full confidentiality
  • You have the right to pass
  • Be as open as possible but honor the right of privacy.
  • Information discussed in our group is confidential.
  • Respect differences.
  • Don't discount others' ideas.
  • Be supportive rather than judgmental.
  • Give feedback directly and openly;
  • You are responsible for what we get from this team experience.
  • Ask for what you need
  • Use your time wisely
  • Focus on goals, avoid sidetracking, personality conflicts and hidden agendas.
  • Start and end meeting on time.
  • Absenteeism permitted if scheduled in advance with the leader.
  • Review and agree on agenda at start of meeting and then stick to it.
  • Publish agenda and outcomes.
  • Everyone is expected to help facilitate the meeting.
  • Critique/evaluate meeting.
  • Everyone is expected to participate and to respect and support the right to be heard.
  • 100% focus and attention while meeting.
  • Be willing to forgive.
  • Share air time
  • Phones and/or pagers on vibrate, instead of ring or beep
  • Be open to new concepts and to concepts presented in new ways.
  • One person talks at a time.
  • Job titles are left at the door.
  • Build self-esteem.
  • No finger pointing - address the process not the individual.
  • Rotate responsibilities
  • Frequently check for understanding - summarize and/or paraphrase
  • Work towards understanding consensus.
  • Include everyone in the discussion
  • Do not accept the first idea - go for the second and even better the third.
  • Start and end on time.
  • Everyone is responsible for the success of  the meeting.
  • Have fun
  • Communicate, communicate, communicate
  • Don't interrupt someone talking.
  • No killer statements (don't shoot down ideas).
  • Be open to ideas
  • Everyone participates.
  • Differences or conflicts are handled positively.
  • Share your knowledge.
  • Be honest.
  • Ensure everyone participates at least every hour.
  • Provide key point notes to participants.
  • Respect each person.
  • Share responsibility
  • Criticize only ideas, not people.
  • Keep an open mind.
  • Question and participate.
  • Attend all meetings.
  • Listen constructively.
  • Ask a question when you have one.
  • Feel free to share an illustration.
  • Request an example if a point is not clear.
  • Be an "Adventurer" not a "Prisoner".
  • Practice active listening.
  • Be a team player.
  • Be yourself.
  • Ask questions.
  • Relax.
  • Make mistakes.
  • Have a different opinion.
  • Listen alertly and take accurate notes.
  • Participate enthusiastically.
  • Confine your discussion to the current topic.
  • Give freely of your experience.
  • Appreciate other points of view.
  • Keep confidences and assume others will.
  • Share the limelight.
  • Say "Thank You".
  • Stay focused on the task and the person of the moment.
  • Ask why.
  • Keep up-to-date.

 

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