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2002-03 Broadcast Season
Broadcast Program Transcripts

Episode
#1819
More Money Traps

Lewis: Mitchell Lewis, Host
Reid: Harvey R. Reid, H.R. Consulting
Williams: Lisa Williams, Center for H.O.P.E

Lewis: If you are thinking, “My problems would be solved if only I could make more money,”—think again. We’ll talk about the “More Money Trap” next on Black Issues Forum.

Voiceover: This program was made possible by contributions to UNC-TV from viewers like you. Thank you.

[THEME MUSIC]

Lewis: Good evening everyone, and welcome to Black Issues Forum. I am Mitchell Lewis. Thanks for joining us. It’s an issue that affects not only the African American community but Americans at large—money. When is more money the answer, and when is more money a trap? On a future episode we’ll talk about strategies for growing your money, but tonight’s discussion is dedicated to those who are looking to gain control of their finances. We have two very exciting guests with us this evening. Harvey R. Reid, a financial literacy consultant who founded his own company, H.R. Consulting in Chapel Hill. He conducts workshops on life skills and household money management. And Lisa Williams, a guest from previous programs whose sage financial advice and wit are just too good to present only once. She is the CEO and founder of the center for H.O.P.E. in Cary. Lisa also hosts Living in the Black, a nationally syndicated radio program on financial management. You can listen online or locally on WNCU radio 90.7 FM. Lisa, welcome back; and Harvey, welcome to the show.

Williams: Thank you.

Reid: It is good to be here, Mitch.

Lewis: Now, both of you have very inspiring stories about how you pulled yourself from the proverbial bootstraps, if you will, to get rid of your financial problems. So that our audience won’t think that you guys were born with a silver spoon in your mouth, tell us how you faced your financial challenges. Lisa, I’ll start with you.

Williams: There came a time in my life when I decided that I didn’t want to be where I was anymore. As in everything, we have choices in our lives. I had a choice to continue to be homeless or not to be homeless, and I chose to do whatever it was going to take to move from that situation. That meant asking for help from people I normally would not have sought help from, opening doors for folks and having folks open doors for me so that I could walk through just to do those small jobs to give me some type of finances so that I could pay for a one room place to live.

Lewis: Harvey, what is your story?

Reid: I started out at one time being in the position of a welfare recipient and making the commitment that I wanted to change that situation—primarily for my children as a single parent at that time. I also got involved with the many people who could help me. I did the process of just learning from others who already had some insight.

Lewis: You were talking about outside help and pride because it seems like that’s a big problem in acknowledging that you have a financial problem. Talk a little bit about the outside help.

Reid: Once a person is able to get past recognizing that they really have some needs, then seeking out folks who have information, have knowledge, and some background in finances is very important. Finance is something that we are going to deal with life long. There is a great deal of experience and a great number of organizations and groups that can help and assist a person. A person has to be willing to pursue those things.

Lewis: Lisa, what are your thoughts on that?

Williams: I agree with him wholeheartedly. Mine was a little different—my situation, because I was 12 years old when I was homeless. As a child I didn’t really have the pride issue; it was just not knowing who to ask and who to tell what had happened to me so that I could get help. When I finally realized that I didn’t need to keep the secret anymore because I was living outside and I desperately needed shelter, it became obvious to me that anyone who said, “Are you lost? Do you need help?”—that I should open up to and say, “Yes I am, and I do need some help.” Once I did that doors opened for me. Folks stepped into my life who were able to provide shelter for me and food at different times of my life until I got myself on my feet and started making some decisions and choices in my life. That is when things changed for me—when I really started taking ownership of my situation.

Lewis: Harvey, what questions should folks ask themselves to find out if they are in that “I need more money” category?

Reid: One of the things they need to ask themselves is, “Do I know my budget? Do I know how much income I have, and how does my income compare to my expenditures? How does my income compare to my debts?” They should really kind of understand what the flow of that is. Once they recognize that then they can pretty much pinpoint where they might need to find some assistance.

Lewis: Anything to add to that Lisa?

Williams: When people want to move from that situation or find out where they are, I want them to decide, “How much debt do I have? Is this something I want to continue to live with or not?” They need to make some choices around their money situation. A lot of folks don’t know what they have or how much debt because they are too scared to look. At some time in your life you must take off the blinders. You know you have to confront what you have and deal with it openly. Open the drawers and pull out the bills that you haven’t opened yet because, trust me, they are there. I have folks coming to me with trashcans full… Pardon me, trash bags full of unopened bills. Therefore, they can never tackle the issues of their real debt problem or their financial problems because they have never looked at what has come in the door. Don’t do that.

Reid: Those bills actually represent their budget. Those are the facts of their budget. One of the things they need to know about their budget is, “Where are the facts? Who do I owe and how much do I owe them? When do I need to pay them?” They need to collect up all that information so they can set up some type of schedule for themselves. That is how they gain control.

Williams: Absolutely.

Lewis: Speaking of facts, we’d like to share with you some quick facts about Americans and our debt problem. From a 1998 report by the Common Sense Foundation, in 1995 consumers were using credit cards, car loans, and other installment loans to borrow at a pace of $10 billion a month. From 1993 to 1997 credit card debt alone doubled to over $422 billion. About 55% to 60% of all households carry a credit card balance. Their balances average $7,000 and cost more than $1,000 a year in fees and interest. As debt increases…

Reid: Yes.

Lewis: I see you are agreeing. As debt increases, personal bankruptcies also increase. Credit card debt constitutes 16% of all debt on the average bankruptcy petition. In 1997 a record 1.3 million people filed for bankruptcy. In North Carolina, personal bankruptcies have increased 185% since 1980. Speaking of bankruptcies, what are some of the pitfalls in actually filing for bankruptcy? Lisa?

Williams: I don’t advise my clients to file for bankruptcy in most instances. Sure, bankruptcies—the law and intent of them is good for some folks perhaps who suffer medical conditions and they have astronomical bills. They can’t pay them because they are completely ill, and they are unable to work. Certainly there are instances, but for me it is about changing the way you do business. It is about not eating out at McDonalds every single day and spending $5.00. Let’s say 20 days you work a month, spending $5.00—that is $100 bucks. Saying, “Oh, by the way, I cannot pay my electric bill that is $90.00.” You spent $100 at McDonalds. You said, “I really need to file bankruptcy because I’m having issues paying my bill.” “All right, give up McDonalds.” “I can’t do that. I can’t pay my mortgage, but I can pay for cellular phones and I can pay for cable television. I can go get a $100 hairdo. I can’t pay my bills, so I’m going to file for bankruptcy.” Now, you see—I have issues there. What I like to do with my clients—and Harvey probably is the same way—I sit down with them and identify those issues that we can change so that perhaps we don’t need to go the route of bankruptcy because we can do some other things a little differently. If I can help you bring about $400 or $500 back into your home, then most likely you don’t need to file for bankruptcy. That is not the case for everyone, most certainly.

Reid: Bankruptcies are primarily for people who have a great deal of assets originally, and they are really trying to do it to protect their assets. People who file for bankruptcy who don’t have a great deal of assets actually create a hindrance because it is usually on your credit report for seven to ten years. Therefore, you can’t access resources, and for people who don’t have a lot of money, they have to use their credit to even access assets because they have to pay for them over time. If you have bankruptcy many times people are not going to do business with you because they assume that you are not able or willing to pay. You’d rather not pay a person, and you’d rather do bankruptcy than pay a person. It is kind of a history that follows an individual over time.

Lewis: Lisa, sometimes… Well, we’ve seen it a lot on television and other places about credit counseling services. Is that a viable option?

Williams: Absolutely. There are some very good nonprofit organizations doing those types of services. That is certainly something people should look into prior to going to bankruptcy. They should also just open their eyes and their bills first of all to get a handle on what kind of condition they are in. That is the first thing the counselor is going to ask you to begin with. They want to know how far behind you are, who you owe and the account numbers. Have you made contact with these folks already to let them know what your predicament is? Many people are losing their jobs here in North Carolina. Our creditors understand that. They don’t understand why you don’t pick up the telephone and call them. They don’t understand when you avoid them. They don’t understand when they are trying to help make a payment plan with you, and you are refusing to talk with them. You know, at some point we need to take it upon ourselves to say, “I am responsible. I’m a responsible adult, and I must make the calls.”

Lewis: Harvey, you’re thoughts?

Reid: Counseling is a form of education. Most people’s education on finances is really through trial and error, and mostly error. Many times they are still paying for it. Counseling allows for you to at least get some exposure to how you can manage your money and to give you some encouragement on the things you can do. There are all types of education. Sometimes, like in my organization, we provide financial education which works with counseling. It helps you get the information together to go to counseling. You need to take facts to counseling, not just what we call estimations or “guess-timations.” That is very important to do.

Lewis: There is a saying that says that it is probably best to talk to a person because a computer has no emotions, something along those lines. Let’s take a look at where African Americans are in terms of sharing in this issue. As of 2001, according to a 2002 report by the Business Women’s Network, African American buying power was already at $572.1 billion. This was a 95.6% increase from 1990. Within the next five years that buying power is projected to increase by nearly 30% to $682 billion annually. Who is doing all the spending? It appears that it is the women accounting for about 56% of all African American spending. Twenty-seven percent of American families with an income of less than $10,000 have an outstanding credit card debt that totals more than 40% of their income. As many disparities that exist in our country, here is an area where African Americans are on equal footing with whites. According to a 2000 report in the Sun Reporter, 46% of both African American and white households have credit card debit. Now, Lisa, you were laughing while I was talking about how women seem to have more problems with credit than men. I can see that is questionable. What are your thoughts on that?

Williams: Unfortunately the women clients I have—they’ve asked me to stop picking on them and try to pick on the men some. I have seen that it is the case, that most of my clients that I have are women, and they are coming in with credit card debt. I always ask the question, “Did you really need a second pair of black shoes? Can you wear both of them at the same time?” The response is, “Well Lisa, you must understand. It was on sale.” I say, “It was on sale? You don’t have an emergency fund, but you bought another pair of black shoes.” They say, “The dress is for a party.” I say, “You are going to buy a dress for a party, but you haven’t taken care of your investments or your retirement accounts?” We will go out and charge our future up so that we can’t live tomorrow. That is devastating. My males, though—let me go there. I have to talk about them a little bit because I will get calls. They are buying the latest gadgets, the latest palm pilot or a new set of golf clubs because Tiger Woods has done something spectacular. “Lisa, I just had to have it so I could show Norm down the street that I could play well if I had those clubs.” We are impressing our neighbors, our co-workers, and our friends. Credit is being used by both males and females to do that. Sometimes it is an emotional piece as well. People start charging because they are not emotionally balanced. That is a trap that I hope that most women—because I see it more with women—will back away from. It is not a footing I want to be equal on with my white counterparts.

Lewis: Harvey, do you see this as sort of “keeping up with Joneses” in a way?

Reid: Certainly many people do that. That is what we have been promoted to do, and that is what we are educated to do. A lot of the promotions that we see consistently are about, “Get it today and pay for it tomorrow.” Relating to the issue about women, the other issue that goes along with women is that they are the majority of primary money managers for most households. Therefore they use credit cards to resolve a number of issues in their household and in their spending. So it is not unusual that they would be the highest spenders or in higher numbers. Simply because they are the primary managers of household finances, and especially dealing with single parents—they are going to use whatever resources they have to try and make ends meet sometimes. Unfortunately, credit cards seem to be some of their solutions. They may not always use them wisely.

Lewis: Lisa, do you see this as a problem as far as a socioeconomic status, or is it across the board?

Williams: It is across the board. We have clients that—we certainly do seminars in shelters and other women’s organizations. We go out into the homes of people who are making $50 and $60 thousand, and then on the other spectrum I have my doctors and my attorneys who are making six-figure incomes. When they come to the table they all come with the same issues and concerns. “I got myself in this mess, and I don’t know how to get out.” I ask the question, “Why are you charging? Why are you billing it?” They say, “It is what I know. No one has ever taught me anything. Lisa, I went to medical school to learn how to heal people. No one taught me about my finances.” When I ask the woman who is raising her two children alone she said, “My parents didn’t teach me. My mother didn’t know. This is all I know.” So, it is across the spectrum. It really is.

Lewis: Let’s talk about money traps. Harvey, what do you see as some of the major money traps affecting people now?

Reid: One of the major money traps is people think that if they had more money then they could fix their problems. What many people will experience is they have a poor money management system. What they end up doing is taking more money and putting it into a bad system. It is very important that they learn to address what resources they presently have so they can identify what would really benefit them. Going out and getting consolidation—that could happen. You can get a consolidation, but if you get a consolidation and go out and start spending money all over again, you really haven’t resolved your problem. But you have actually expanded it.

Lewis: How about refinancing? How important or how damaging is that?

Reid: Refinancing can hurt you in a couple of ways. One is, many times when people are trying to refinance they are trying to move debt around. Some people will actually refinance unsecured debt making it secured debt. That can sometimes get them into trouble. If something goes wrong with those debts then they can lose their house or lose the assets that they may have. That can be a problem for folks.

Lewis: Lisa, sometimes folks turn to part time jobs or home businesses trying to gain some extra income. Is that a good thing or a bad thing? How does it work?

Williams: I always think it is a good thing, but I think you need to have your priorities in order. You can go get a part time job if it is to pay off those credit cards, a student loan, or if you want to make extra monthly payments on your mortgages. Basically, you have a specific reason for doing the job. What generally happens is, folks will get a part time job or start a small home business and decide, “I have extra money. Forget the fact that I am still in debt with the credit cards or that I’m behind on my mortgage. I’m going to go buy a new car with that extra money.” It is not extra money. You got the job for a specific purpose. We tend to forget. That is why I ask people not to keep it all in their heads but to write it down and have it on their refrigerator, on their car dashboard, on their bathroom mirror, because they are hopefully going to brush their teeth when they get up in the morning. They have to see the goal. This is the reason I’m working. This is the reason I have the home business. When I bring the money in, this is where that money will go. They need to understand how it is going to be applied and when they will see some results. That is the key to it.

Lewis: Harvey?

Reid: The thing I would add to that is, people have to recognize that even when you add something to your life like that it has a cost in and of itself. Starting a new business has its own cost even if it is home-based. If you are going to get an extra job, you’ve got to consider if you need a babysitter because your money could very easily… In my own personal experience as a single parent, getting an extra job meant that I had to give that money to the babysitter because that is who is watching my children. It may not always be to an advantage. You have to assess all of the advantages and disadvantages to that to determine whether you are really going to benefit from it.

Lewis: If we can’t afford anything else, one thing Americans can afford is more concern and education on how to avoid getting into debt trouble and how to get out. Let’s talk about credit cards. What do people need to do with their credit cards Lisa?

Williams: I don’t know how you want me to answer that one today. There is nothing inherently wrong with credit cards. It is the folks who have the credit cards. If you do not have control over your budget and your money, if you do not have a clue on how much you make and how much is going out, you need not have credit cards. That is plain and simple. Most folks will disagree with me. For those folks who disagree, that is okay. If you want to say, “Lisa, I need one credit card for emergencies, if I have to fly somewhere and I need a credit card to fly or to rent a vehicle.” Most certainly—that is fine. You know that we all define emergencies differently. Getting a new dress may be an emergency for someone. Buying that tie may be an emergency for him today—something of that sort. What I ask people, if you must have a credit card, do not have more than one major credit card. Truly understand when you need to use that credit card. If you can’t pay cash for it, don’t use the credit card. If you can’t pay for it within that 30 or 28-day grace period then you don’t need to have it right then. Plan for it, and get it a little later. Again, there is nothing inherently wrong with credit cards. It is just when we don’t know how to use the tool properly. That is with anything in life.

Lewis: Let’s talk about investments. What do people need to do to try and ensure that they don’t get into credit problems or to try to prevent from getting into a bad credit situation. What are some of the things that they need to have or some of the people they need to be in contact with?

Reid: One place people need to go to is to get some form of counseling. Go to someone with some experience. There are also financial folks that can help you talk about investments, but you really need to assess whether you have those additional monies to put into investment. Investments have a tendency to grow slowly, but debt grows very quickly. You need to deal with your debts even before you consider really investing, because if you are putting money into investments and you have a great deal of debts you are simply not transferring the money. You are keeping money somewhere else instead of transferring it over to alleviate the debt. Debt has a lot higher interest rate, where investments may grow fairly slowly. We have to address that factor.

Lewis: You work a lot with people in social services. How do you counsel them?

Reid: We primarily do classes to give them some basic understanding of money management. We are helping them to understand and identify the income of their household which includes all the partnerships and everyone involved. We educate them on the fact that they must identify their expenditures. What are your expenses? Then talking about dealing with credit and what their credit report says, we teach them about those things. Many people don’t even know how to order their credit report. That is a problem, because if you can’t get your credit report, you really aren’t managing the full picture of your economic situation.

Lewis: Lisa, you were talking early about how sometimes we weren’t really taught how to take care of our finances. As far as children are concerned, when is it a good time to start teaching them about finances, and what should they be taught?

Williams: I start with my children—and you know, I have a whole slew of children. I have five children under 13. When we start taking them to the grocery stores even as babies say, “This is a dollar. This is what we can buy.” Not that they were grasping what we were saying at that time, but it became a ritual with us. Routines are what children really need in order to learn. We began to do that when they were three, four, and five years of age. We took them to the bank so they could deposit some of their money in a savings account. Clearly that is not where we wanted their money at that time—we wanted it in investment vehicles, but we needed for them to get into the habit of taking their money or sending their money to an institution so that they can start getting some type of interest on it. I believe that if you get the habit going early they will stick with it. My children have done that, and successfully so. They now have their own brokers that call them and let them know what is going on with their portfolio. They expect that now. It is not for them to grow into, but it is for them to manage as they are growing. For us that is what it is about. If I can just sort of recap a little bit on that credit card issue that you asked about a little earlier. I think it is also important, as Harvey said over here, that most of the time folks are spending anywhere from 18% to 24% on credit cards. Even those people with decent credit. It is interesting that they want to go and invest and get 3% and 4% on their money when they are still paying 18% to 24% on their credit card. The other piece to that is most people aren’t really getting the true cost of what having credit cards is all about. If they are late just one day Mitch, they are going to pay anywhere from $29 to $35 late fee on top of their charges and finances. And, if you have a bounced check there is another $35. We are talking late fees and over the limit fees. That is $29 to $35. Before you ever attack that balance there you have already spent almost $100 on late fees and over the limit charges and interest.

Lewis: What about services involved like the automatic payments and drafts? Plus or minus in your opinion?

Reid: I think the automatic drafts are positive in that it creates consistent payment to your debtors, but the issue is if you are not consistently putting in the resources to pay your debtors then it is actually going to cost you. Banking can actually cost you if not done properly and not managed well. If you are having a draft come out and you don’t have the money in the bank, now you are charged by the bank for having insufficient funds. It is really about management and organizing your money to make sure that if you are going to set up such a situation that you can manage it.

Williams: I think it is a good thing though. Just like anything else, it is a good thing; it is just whether or not we manage it properly. There is nothing wrong with having automatic drafts. It is a good system. It is up to us to do what we need to do in order to make sure the money is there.

Lewis: Let’s try to empower some people here. What advice, or what words of empowerment, would you give people who are struggling right now with their finances?

Williams: Make a decision. Make a decision if you want to live tomorrow the same way you are living today. You make the decision, become accountable and then seek help if you need help to get it under control. There is not shame in asking for help. That is a sign of courage and strength. That is what I would ask people to do—make a decision, change their attitude about the way they are leading their life today.

Lewis: Harvey?

Reid: The thing I would advise is to collect up all your records dealing with your finances and put it all on paper. Write it all down so you can see what the facts are. Once you see what the facts are then you can deliver that information to people who can assist you and give you good advice about it. You need to develop a good record keeping system and collect up all your information so you know exactly what you are dealing with.

Lewis: Thank you for a very enlightening conversation. I’d like to thank both Lisa Williams and Harvey Reid for sharing their expert insights on avoiding more money traps. If you would like to get in touch with our guests or obtain a copy or transcript of tonight’s program, visit us online at www.unctv.org/bif. When you visit be sure to give us your comments and program suggestions. You can also call us on the BIF line at 919-549-7167. Join us each and every Friday night at 9:30 p.m. for more stimulating discussions. For Black Issues Forum I am Mitchell Lewis. Good night.

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