Closed Captioning Contact

Closed Captioning Closed Captioning Problems

If you notice any problems with UNC-TV’s closed captioning,* please contact:
Dennis Beiting, Captioning Manager
e-mail: captioning@unctv.org
phone: (800)-906-5050
fax: (919) 549-7043

*Note that many closed captioning reception problems can be fixed with the proper settings on your TV or receiver box. Go into your TV or receiver box’s menu, and check the closed captioning settings. Be sure it is set for “CC1” or “Service 1” captions.

UNC-TV Closed Captioning: Certificate of Compliance Statement 2015
All programming provided by UNC-TV complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by UNC-TV complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish, and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.