One who is willing to commit to a style of:

• "asking" rather than "telling."
• paying personal compliments.
• willing to spend time in building relationships rather than being always task-oriented.
• initiating conversation rather than waiting for someone else to.
• asking for other's opinions rather than always having to offer their own.
• negotiating rather than dictating decision-making.
• listening without interrupting.
• emoting but able to be restrained when the situation requires it.
• drawing energy from outside themselves rather than from within.
• basing decisions upon intuitions rather than having to have facts.
• has sufficient self-confidence that they can look someone in the eye when talking to them.
• more persuasive than sequential.
• more enthusiastic than systematic.
• more outgoing than serious.
• more like a coach than a scientist.
• more like a counselor than a sergeant.
• is naturally curious about people, things and life in general.
• can keep the big picture in mind while working on the nitty-gritty.
• In the final analysis, anyone can be a facilitator who is willing to be flexible and not bound by, a slave to, their natural social style.

Top Qualities of Facilitators

1. To avoid the temptation of providing all answers to the participants
2. To stay attentive so as to capture the comments that shows that participants aren't "walking the talk"
3. To point those moments, with tact and without offending
4. To bring humour in when climate gets tense
5. To resume findings