Contact Us

For questions, comments, programming requests and/or any other such inquiries, our Customer Care department will be happy to assist you. Our Customer Care staff can also provide you with information about becoming a UNC-TV member, underwriting a program or making a contribution to UNC-TV in other ways. We can also forward your message to the appropriate staff member as needed. For these concerns or any other questions, please call Customer Care at 1-888-292-7070, or send an e-mail to viewer@unctv.org. Due to the high number of requests requiring research, if you need an immediate reply, please call Customer Care directly. For email inquiries, please expect a response within a week from the time your message is received.

Customer Care: 1-888-292-7070
Make a Pledge by telephone: 1-800-984-9090
Email Customer Care: viewer@unctv.org


UNC-TV's Mailing Address:
UNC-TV
10 T.W. Alexander Drive
P.O. Box 14900
Research Triangle Park, N.C. 27709-4900
(919) 549-7000


Close caption   Closed Captioning Problems
If you notice any problems with UNC-TV’s closed captioning,* please contact:
Dennis Beiting, Captioning Manager 
e-mail: captioning@unctv.org
phone: (800)-906-5050
fax: (919) 549-7043

* Note that many closed captioning reception problems can be fixed with the proper settings on your TV or receiver box. Go into your TV or receiver box’s menu, and check the closed captioning settings. Be sure it is set for “CC1” or “Service 1” captions.